Thank you for visiting our website. Central Security Communications Inc provides wholesale alarm monitoring services for alarm companies all over the country. We’ll keep an eye on your residential and commercial alarm systems to ensure the proper authorities are dispatched during emergency situations. We also offer third-party billing services.
Contact us today at 800-441-3662 to trust your alarm systems to our professionals.
Toll Free: 800-441-3662 or 888-8ALARM8/(888-825-2768)
Central station staff operators can assist with false alarms and proper code, placing accounts on test, entering new accounts, checking test signals, checking history, account information, updating/changing information regarding responsible parties and out-of-town instructions.
This is as time allows. An operator’s time is extremely valuable as they are here to handle alarms. Please understand if an operator asks to get back with you at a later time.
Becca Alaniz- 970-378-2403
(Central Station Manager)
Becca handles customer and contractor complaints, concerns, account information and problems, general central station calls etc.
Kelley Bethel - 970-378-2402
(Office Manager & Data Entry)
Kelley handles formatting, technical assistance, new contractor assistance, tracking account problems, phone line issues, questions about MAS Web, AlarmNet, Telguard, Connect 24, Uplink, and Alarm.com, customization of reports, account number assignments, as well as customer and contractor complaints and concerns.
Yvette Pisano 970-378-2406
Jentry McNeece 970-378-2405
Lisa Zamora 970-378-2407
Tara Eiring 970-378-2453 (no voicemail)
The data entry department handles contractor account editing, zoning updates/changes, customization of account instructions, account number assignments, transferring/moving accounts, updates, cancels, contactor company information and instructions, contractor cancels and questions.
Beth Williams- 970-378-2410
Beth handles licensing and permit ordinance information, new contractor questions, account number assignments, proof of monitoring insurance certificates, emergency data sheet requests, questions about high usage accounts and AlarmNet.
Joyce Brooks 970-378-2408
Joyce and Tim handle third party billing, electronic fund transfer, credit card payments, ACH payments, purchase/sale of accounts, new contractor questions and CSC owned account management.
Sarah Pearson- 970-378-2409
Sarah handles monthly reports. If you are currently receiving monthly reports that you no longer need or utilize, please contact Sarah.
Natalie Millikin- 970-378-2411
Natalie handles setup of automated reports, account number assignments, questions about Telguard, Connect 24, Uplink and Alarm.com.
Robert Millikin - 970-378-2400