The Job:

Alarm Dispatcher, (Operator). This is a challenging job that requires excellent telephone communication skills, and the ability to type, read, and follow instructions. This position requires handling competing priorities and the ability to "multi-task". At peak times, you may be juggling alarm signals and inbound/outbound phone calls. The training process lasts approximately three weeks. You will be protecting people's lives and property. Occasionally you will catch burglars or save people and property from fires and other dangers.

Job Requirements:

Punctuality and attendance are key for this position. We count on our operators' attendance for each scheduled shift. Because we handle urgent and emergent situations, CSCI runs 3 shifts, 24 hours per day, 365 days per year. We never close. Weekend and holiday shifts are required. All applicants must have good verbal and written communication skills and be able to type and talk on the phone at the same time. No previous dispatch experience is required. We will teach you the skills and software operations you will need for this position.


CSCI offers a benefits package that rivals those of much larger companies. Benefits are offered after a 90-day probationary period. We offer medical, dental, and vision. CSCI pays the premium for a Life/AD&D policy at no extra expense to all employees.


Pay for this position starts at $14.50 per hour with a potential for two performance-based raises annually. Merit raises are also granted for exceptional performance. CSCI also offers additional differential pay for second and third shifts after the 90-day probationary period. All operators also receive personal time, which accrues at four hours per month after your first month of employment. 40 vacation hours are offered after the first year of employment, and 80 hours after 2 years. Personal time and vacation time may either be taken or cashed out to increase pay.


Being an operator at CSCI can be very rewarding. With an excellent benefits package, a small company atmosphere, and a caring management staff, CSCI can provide candidates with a long-term career with growth and promotional opportunities. The Millikin family cares deeply about success, not only for the company but for the individual employees. There are few things as rewarding as thwarting a burglary or preventing someone's home or business from being destroyed. If you are looking for a long-term career with a growth-oriented company that cares about its employees, doing a job that is truly important, in an industry that is rapidly growing, then you should seriously consider CSCI for your career choice, resume, and your personal growth.